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Proces Improver Greenbelt/Blackbelt
Wageningen
Direct
Lean Management opdracht

Objective: To work in professional organisation on managing change and alignment of business processes.


Strengths: Analytical
Helicopter view
Drive
Customer focus
Initiator

Academic career
2001 - 2003: Master of Business Administration,
Henley Management College, Henley-on-Thames, UK
Dissertation: Marketing financial services for Central Banks. The thesis focussed on establishing key success factors for custodian- and collateral services. It analysed how these factors related to underlying business processes and how to obtain a sustainable advantage over competitors by designing a blueprint for a flexible organisation.
Focus of Henley MBA: Business transformation and Strategic Direction. Elective course: Managing Strategic Information.

1998 - 2001: Bachelor of Business Administration,
Henley Management College, Henley-on-Thames, UK
Focus of the Henley BBA: Managing Information and People, Managing Financial Resources, Performance and Marketing.

1992 - 1996: NEVI 2, Nederlandse Vereniging van Inkoop
(Purchase management degree)

1991 - 1992: NEVI 1, Nederlandse Vereniging van Inkoop
(Purchase degree)

1985 - 1990: Secondary education

Relevant other courses
2006 - 2007: Six Sigma Green Belt Training, by Six Sigma & Lean Merits
2006: PRINCE II introductory course
2005: International Meeting Skills by Frontline Training
2004: Inzicht in Invloed by Zuidema, Training in Communication and Influence models.


Language skills Dutch: fluent
English: fluent
Lean Management Green / Blackbelt
Process Design
Professional Career

Sept. 2008 - December 2008: Green\ Blackbelt at ING Product management Savings
Responsibility : Designing a front to end cross organisational process in order to fulfill the response to marketing activities for new customers including new saving accounts. 10 departments/business units involved.
Task: Setting up and executing this Blackbelt project based on the DMAIC methodology, from line of sight sessions with stakeholders to embedding control systems to track progress and status.
Target: Imbed the processes in the organisation within 12 weeks after kickoff.

July 2008 - August 2008: Green\ Blackbelt at ING Retail Marketing MKB
Responsibility : Improving front to end cross organisational processes in order to fulfill the response to marketing activities for deposits. 9 departments/business units involved.
Task: Setting up and executing this Blackbelt project based on the DMAIC methodology, from line of sight sessions with stakeholders to embedding control systems to track progress and status.
Target: Imbed the processes in the organisation within 4 weeks after kickoff.

April 2008 - December 2008: Sr Purchasing Consultant a.i. at De Nederlandsche Bank NV
Responsibility: To design and coordinate the European tender for the new generation of Euro banknotes, from initiation to closure of contracts.
Tasks: Formulate business strategies with internal clients and translate business requirements into the tenders. Negotiate contracts with suppliers and advise in legal matters involving procurement in general.


April 2008 - current: Freelancer, under the White Cliffs Consultancy label

August 1997 - March 2008: De Nederlandsche Bank NV (DNB), Amsterdam at various positions, besides working as a Sr purchasing consultant.

July 2007 - May 2008: Project manager Purchasing Excellence project Phase III
Responsibility : Project manager for designing and implementing strategic procurement processes. Member of Project management team.

September 2006 - July 2007: Project manager Purchasing Excellence project Phase II
Responsibility: Project manager of a team of 16, for drafting proposals for reorganising the procurement section of DNB
Tasks: Design and plan a reorganisation for Procurement to become fully compliant with procurement Law and improve procurement savings > 3mln Euro within 18 months.
Achievements: The Board of Directors accepted the proposal without major adjustments

September 2006: - May 2007 Project manager Six Sigma Greenbelt
Tasks: Redesign the invoice flow (15.000 annually) within DNB in order to reduce handling cost and time. Managed a project team of 6 people, reporting to head of Accounting
Achievements: Handling time is expected to drop by 50 %, number of errors is expected to drop to a minimum


June 2005- May 2007: Business consultant
Task: Provide academic input for setting up European Procurement Office within the ESCB from grassroots. Design a procurement office in order to pool purchase power and share knowledge and execute a survey on size, composition and status of Procurement among European participants. Analysis of results and co-author of the final report. Reporting to head of Dutch Delegation.
Achievements: Final report was accepted by the Governing Council with minor adjustments. Start-up of Central Procurement Office selection process is expected to start in fall of 2007.

May 2004 - January 2005: Implementation manager
Task: tracking progress on the implementation of the merger between DNB and the Pensioen- & Verzekeringskamer. Reporting to Board level management.

October 2001 - March 2008: Senior Purchasing Consultant
Responsibility: To chair, design and coordinate European tenders, mostly for IT projects, from initiation to closure of contracts.
Tasks: Formulate business strategies with internal clients and translate business requirements into tenders. Negotiate contracts with suppliers and advise in legal matters involving procurement in general.
Achievements: Saving an average of > 10% on budget and internal process cost with full customer satisfaction.

April 1994 - August 1997: ESD facilitair Amsterdam B.V., Amsterdam . Purchaser
February 1994 - April 1994: ESD electronics B.V., Apeldoorn. Purchaser
July 1991 - January 1994: Rexcom Holland B.V., Nijkerk. Assistant Purchaser
December 1990 - June 1991: ESD electronics B.V., Apeldoorn Assistant Purchaser

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